Service Engineer (12-Month FTC)
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- Company Beauparc Group - View more jobs
- Salary50000.0
- LocationDublin
As an IT Service Analyst, you will undertake the role of being at the forefront of the business helping resolve business IT queries and be a point of contact.
You will provide technical support to colleagues while monitoring ticket queues, adhering to realistic Service KPIs, and in compliance with departmental processes.
Responsibilities: Use Service Desk solution to log and resolve customer calls Incident Management including triage, resolution and documentation Answering business IT queries through Teams and phone Updating knowledge base with relevant resolution information Provide on-site and...
7 days ago from: irishjobs.ie
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