Quality Monitoring Feedback Analyst - Dutch Speaker - CL11  

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Description

Key Duties and Responsibilities Review quality samples agreed upon by the client and Accenture Perform analysis on quality trends and flag quality related risks to the project leadership Provide feedback to sales reps to follow approved guidelines, procedures, processes in a consistent way Conduct root cause and other data analysis Act as liaison with Managers and Sales Managers to ensure consistent quality measurements throughout the operation Be proactive and suggest improvements that drive individual and team results Participate as project team member in problem prevention and continuous improvement...

14 days ago from: eFinancialCareers.ie

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