Our service advisors provide the link between our highly skilled workshop technicians and our customers during a service visit and act as our retail center's frontline in delivering customer-focused service.
The role requires you to assist in the service department in a professional manner to ensure excellent customer service to internal and external customers.
Duties And Responsibilities: Act as the first point of contact with customers either by telephone, email, or face-to-face, seeking to convert customer queries into, when appropriate, service bookings. […]
Check on the progress of services...