Role Summary: The Quality and Patient Safety (QPS) Patient Feedback & Complaints Manager will work with the current team to expand and support the development of Patient Feedback & Complaints process within SVUH. Given the publication of the overarching Patient Safety Strategy 2019 - 2024 by the HSE, the National Patient Experience Survey, and the Patient Safety Bill there is increased focus on building real and meaningful partnerships between patients and those working in healthcare. […]
The Patient Feedback & Complaints Manager will coordinate and support for the expansion of the Patient Feedback...