The role requires you to excel in enthusiasm and provide great client service as part of our account management team. This would suit someone who is driven, hardworking and has a strong background in complaint handling who could hit the ground running adding huge value to our account management team.
Become the first point of contact for any issues or concerns raised whilst achieving and delivering excellence in service, by providing fast client focused solutions. […]
Take ownership of all client service issues, identifying the root cause and offering a suitable resolution to any concerns raised...