Job Summary: As a Major Incident Manager within the Chase International Consumer Bank, you will be responsible for responding to escalations from our squads and vendors, owning, executing and promoting the Incident Management processes to resolution. […]
Host and/or join Post Mortem meetings with key participants and accountable parties to ensure the correct focus is driven to identify root cause and deliver eradication actions with the correct ownership. […]
Support the review of all incidents across all priorities to identify the thematic root causes, impacts and actions detailing accurate and...