Formulates and defines systems scope and objectives based on both user needs and a good understanding of applicable business systems and industry requirements. […]
This role will partner with technical teams and Operations on issues related to system performance with the goal of improving end user computing experience, decreasing down time for users, Enterprise health and stability. […]
Successfully manage escalated issues end to end within business and technology organizations by creating active discussion on impacts, priorities, and ensuring decisions are made on next steps, recovery, preventive...