You will be skilled in the delivery of large and complex service packages organising leveraged service line teams and third parties, to ensure effective operations, accountability and compliance with the contract including meeting demanding SLAs, as well as actively driving continuous improvement and innovation. […]
The NTT DATA Service Delivery Manager (SDD) owns the management and delivery of managed services to one of our large and high-profile customers in adherence with the agreed contractual terms and specified SLAs; as well as driving continuous improvement and innovation. […]
The successful...