The primary role of the Order Management Associate is to support the accurate, efficient and compliant customer order processing for customers. […]
•Effectively process all manual orders received through phone, fax & email, ensuring priority for urgent orders, ensuring a positive customer experience
•Effectively manage all customer disputes to resolve any issues with orders, including completing outbound calls to established customers, coordinating with Accounts Receivable or Supply Chain teams and escalating disputes to Analyst team where applicable. […]
•Support global/regional O2C projects with...