• Assist our client’s community and help resolve inquiries empathetically, accurately and on time […]
• Make well balanced decisions and personally driven to be an effective advocate for our community […]
• Investigate and resolve issues that are reported on client’s platform such as requests for account support and reports of potentially abusive content
• Respond to user inquiries with high quality, speed, empathy and accuracy
• Use market specific knowledge, signals and insights to spot and scope scalable solutions to improve the support of our community...