Now under the management of FBD Hotels & Resorts , the iconic four-star Grand Hotel is looking for a Reservations Agent to join our Sales & Reservations team. […]
· Supporting reservation agents with individual reservations/enquiries […]
· Ensure the highest level of customer service at all times
· Contributing to yield management to achieve accommodation targets and maximum occupancy in both hotels. […]
· Utilising the hotel direct CMS, OTA extranets and channel manager for the purpose of rate loading, guest communications and post stay feed back […]
· Supporting Departmental Manager with day...