Spanish Customer Service Representativerequired for a Galway city based company.Previous experience in a customer service function would be desirable.
Responsibilities: Responding to customer queries via phone, email and live chat in an efficient and effective manner Handle customer complaint, troubleshoot issues including pricing, billing inquires and order status updates.
Assist customers with placing orders, returns, refunds or exchanges as per company policies. […]
Maintaining knowledge of the company's facilities, websites, products, promotions, policies, and procedures.
Representing the company...