Apple Maps is the foundational technology that powers geo-experiences within Apple’s ecosystem and beyond. The Apple Maps team includes skilled engineers, GIS specialists, data scientists, program managers, quality engineers, and our world-class operations and collections specialists. The Maps operations team is looking for a highly motivated operations program lead to join our dynamic team. This role focuses on enhancing customer service operations, managing escalations, driving user experience improvements and identifying automation opportunities to streamline processes. You’ll serve as an integrator...