The role is to provide third level support to Blackrock Health staff and coordinate with third party suppliers. You will be involved in both day-to-day IT support as well as contributing to critical IT projects across Blackrock Health. […]
Advanced Technical Support: Provide expert-level technical support and guidance to end-users, resolving complex incidents, service requests, and problems related to hardware, software, applications, network infrastructure, and system integrations. Employ advanced troubleshooting techniques and methodologies to identify root causes and implement effective solutions...