The purpose of the customer services team is to ensure that corporate accounts and our customers are given exceptional customer service thus meeting the customers needs, supporting the business needs and facilitates business development.
The customer service team is responsible for interactions across channels , solving problems and ensurance of customer satisfaction The Key responsibilities of the customer services team are but not limited to 1. Being a first point of contact for any customer who has a question or an issue with the service of the company 2. Manage and document large amount of...