We are seeking a highly motivated Support Manager to lead and manage ERP Support function. This is a key leadership role, responsible for ensuring the delivery of high-quality, customer-focused support services to our growing customer base.
The Support Manager will lead a team of support analysts, manage support processes and SLAs, and drive continuous improvement across our support operations. This role is also critical in maintaining strong customer relationships, managing escalations, and ensuring a smooth transition of projects from delivery into support. […]
Lead, manage, and develop the Support...